P&N Bank and 303 MullenLowe Perth highlight complexity of being human in new campaign

Focussed on a central character that displays very human contrasts and a kaleidoscope of personalities, the campaign aims to reinforce the bank’s customer-centric approach and ability to understand people – with all their varying preferences.  It is now live across TV, OOH, radio and social and will run until May 2023.

303 MullenLowe Head of Strategy John Linton said while the ‘Power of &’ had been highly successful at communicating the bank’s focus on multiple offerings since launching in 2015, the latest campaign aimed to make the brand meaningful to the 25–44-year-old demographic, through refreshed strategy and creative.

“At its core, the strategy is about acknowledging, reflecting and respecting the incredible range of blended personalities and preferences within the target audience to ensure a new generation of customers understand P&N’s difference,” he explained.  “Rather than trying to fit them into a box – a certain way of banking, or living or dreaming of the future – we’ve aimed to show these younger customers that the bank is truly listening and offering choice, while empowering and celebrating their individuality.”

P&N Bank General Manager Angela Newland added: “P&N understands that people can be complex. We can want and need two different things, and sometimes at the same time. So we’ve designed banking solutions that let you do more than one thing – and this new campaign truly reflects that approach. It shows we’re listening, offering choice and understand it’s not this or that, it’s about this and that.  We’re thrilled with the result.”

Given the importance of the campaign’s central character, the Production Company (Open Spaces) and Director (Edwin McGill) looked at more than 100 potential actors through the casting process before making a final selection.

303 MullenLowe Executive Creative Director Richard Berney explains: “This idea is all about people ‘turning on a dime’ so casting was vital in bringing the creative to life. Having the right person who could use the creative and portray very human contrasts in a relatable way, we were able to dramatize P&N Bank’s benefit of always offering an option – always offering an ‘&’.”

P&N Bank is a customer-owned bank proudly based in Western Australia. 303 MullenLowe has been its agency of record since 2015, launching ‘The Power of &’ – a platform that celebrates the bank’s ‘customer-centric and collective’ philosophy – the same year.

View:

30sec TVC: https://vimeo.com/757429806/98a01bd144

15sec ‘In Branch & Online’ TVC: https://vimeo.com/757429763/d75574cefe

15sec ‘Pay & Save’ TVC: https://vimeo.com/757429097/0085bb13f9

Credits

Client: P&N Bank

General Manager: Angela Newland

Manager Marketing Operations: Priscilla Pedersen

Brand & Campaign Manager: Eilish Croskery

Creative Agency: 303 MullenLowe

Executive Creative Director: Richard Berney

Senior Art Director: Bianca Galan-Dwyer

Designers: Alby Furfaro, Madeleine De Pierres

Head of Strategy: John Linton

Senior Business Director: Holly Creasey

Agency Producer: Jonathan Julius

Production Company: Open Spaces

Director: Edwin McGill

Producer: Beatrice Masia

DOP: Adam Howden

Sound: Nick Gallagher, Cue Sound

Photographer: Luke Carter Wilton

Media: Initiative

Head of Client Service: Steve Hare

Communications Design Manager: Lauren Corner